Witmoving provides life-time technical support. Please contact us(email@example.com) if there’s any problem.
WELL PACKAGED, GREAT GIFT
Q1. What sim card is needed?
A: You need to insert a sim card which must support 2G data and GSM network, please open the data and voice plan. (Sim card size: 1.5*1.2cm)
Q2. How to set it up?
A: 1. insert a correct mirco-sim card.
2. download the “SeTracker” or “SetTracker2” app.
3. register with registration ID which is on the back cover of the watch.
4. login and get all the functions.
Q3. How to solve “device offline” problem?
A: 1.Check whether there are signal bars and “E” simbol on the watch.
2.If there is no signal bars, please check whether the sim was inserted correctly, and go to a good signal place and check it.
3.If there is no “E” simbol, please open the data and voice plan for the sim card.
4.If there are signal bars and “E” simbol, please get APN, MCC, MNC information from your carrier, and contact us, we will set right network for you, then it will work correctly.
5.Or you can use your phone to send two messages to the sim NO. in the watch:
The first one:
The second one:
For example, if your APN, MCC, MNC are giffgaff.com, 234, 10, you need to send:
Chip: MTK2503(NEWEST VERSION OF CHIP)
Radio frequency: GSM: 850/900/1800/1900
Battery: Rechargeable Li-polymer 400mA
Compatibility: Support Android 3.0 or above And IOS 6.0 or above
Language: Multi-Languages for App, English for watch.
1 x Watch
1 x Charging cable
1 x User manual
Phone Call: Families can call watch, and watch can also call families. Press SOS key for 3 seconds to call the numbers in SOS list.
Precise Localization: Double position technology based on GPS + Local Base Station, achieving all day real-time location tracking, more precise localization.
Remote Monitor: Much more sensitive microphone. Monitoring all the sound around the device when emergency happened.
Historical Route: Can trace your history route position within recently 3 months.
Other Features: Pedometer, voice chat on app, anti-off alert, class mode.(Witmoving provides FREE LIFE-TIME TECHNICAL SUPPORT for this kids smart watch. Please kindly contact us(Click seller name on product detail page–Ask a question) if there’s any problem with the product, sure we’ll solve it and provide excellent service for you!)